Outlook Loading Profile Stuck 2019

Outlook Loading Profile Stuck 2019 Average ratng: 4,8/5 4040 votes

Check the status bar at the bottom of the screen. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and it should start to work again. If Outlook isn't working on a large or long process, move on to the next step. Outlook is in use by another process. Outlook is loading external content, such as images in an email message. A previously installed add-in is interfering with Outlook. Your mailboxes are too large. Your AppData folder is redirected to a network location. You have to repair your Office programs. Outlook data files have become corrupted or damaged. Outlook won’t open or is stuck at loading profile. Last Updated: June 26, 2019. After updating to Monthly Channel Version 1905 (Build 6) and higher, Outlook may hang at loading profile or won't start. You may notice that if you open Task Manager that other Office processes are unexpectedly listed even though you did not open the application.

  1. Outlook Frozen At Loading Profile

The desktop version of Outlook is perhaps one of the most popular email client apps in the world. However, while it might be a well-made application with many great features to stay on top of your messages, tasks, and appointments, sooner or later it may stop working.

When you least expect it, the app may get stuck in the loading splash with the 'Processing' message. It may stop responding, freeze, or break entirely as you try to open a file or send an important email.

Although there could be many reasons causing a problem, there are a number of general troubleshooting steps that you can follow to get the desktop Outlook app working again.

In this Windows 10 guide, we'll walk you through some troubleshooting steps to fix common problems with the desktop version of Outlook 2016.

How to fix 'Processing' message while opening Outlook

If Outlook gets stuck loading with the 'Processing' message, close the app, and launch it in safe mode to try fixing this problem using the following steps:

  1. Use the Windows key + R keyboard shortcut to open the Run command.

  2. Type the following command and press Enter to start Outlook in safe mode:

    outlook.exe /safe

  3. Click the OK button.

  4. Close the Outlook (Safe Mode) app.

Once you've completed the steps, launch the app normally one more time, and Outlook should no longer get stuck with the 'Processing' message.

How to install Windows 10 and Office updates

Although Windows 10 and Office can receive and install updates automatically, sometimes they may have some missing patches that could cause apps (such as Outlook) not to work correctly.

If Outlook refuses to work, or it's always freezing, you may want to check that your device has the latest updates installed.

Installing Windows updates

To make sure that Windows 10 is up-to-date, do the following:

  1. Open Settings.
  2. Click on Update & Security.
  3. Click on Windows Update.

  4. Click the Check for updates button.

Installing Office updates

To check for Office updates, do the following:

  1. Open Outlook.
  2. Click on File.
  3. Click on Office Account.
  4. Click the Update Options button located on the right-side.

  5. Click the Update Now option.

    Quick Tip: If you don't see the Update Now option, you may need to click Enable Updates first.

After completing the steps, you can close the 'You're up to date!' dialog, or follow the on-screen directions to install new updates if available.

Outlook Loading Profile Stuck 2019

How to fix Outlook reinstalling Office

Sometime Outlook may stop responding or experience problems because of installation issues. Luckily, Office includes a repair utility to fix common problems with the suite of apps.

To repair the installation, close any running Office application, and do the following:

  1. Open Settings.
  2. Click on Apps.
  3. Click on Apps & features.
  4. Select the Office installation. (The name of the installation will be slightly different depending on the edition you have installed.)

  5. Click the Modify button.

  6. Select the repair option:
    • Quick repair: Resolves most issues using files already stored on your device to repair your version of Office.
    • Online repair (recommended): Resolves any issues with Office, but it requires an internet connection to download the necessary files to repair your applications.

  7. Click the Repair button.

  8. Click the Repair button again.

Once you've completed the steps, the repair tool will do a clean reinstallation of Office, and after the process, you should be able to use the Outlook 2016 app normally without issues.

How to fix Outlook data files

Stuck

If after repairing the installation, you're still experiencing problems, then it could be something wrong with the Outlook data files.

Outlook 2016 uses two types of data files, including the Offline Outlook File (.ost) and the Outlook Data File (.pst), depending on the type of account you configured to store offline copies of your emails, contacts, calendars, and other items. If these files stop working for any reason, you can use the Office Inbox Repair Tool to scan and repair the files to get Outlook working again.

You can use this guide to repair the data files to fix problems with the Outlook app.

How to create a new Outlook profile

An Outlook profile contains a lot of settings that manage the behavior of the app. If you're experiencing issues, there's a chance that the profile might be damaged or a misconfiguration may be causing the problem.

To create a new profile, close Outlook, and do the following:

  1. Open Control Panel.
  2. Click on User Accounts.

  3. Click on Mail.

  4. Click the Show Profiles button.

  5. Click the Add button.

  6. Under 'Profile name,' enter a descriptive name for the profile.

  7. Click OK.

  8. Type the email address and password of your primary account previously configured on Outlook.

  9. Click Next.

  10. Continue with any additional on-screen directions as directed.

  11. Click Finish.

  12. In the 'General' tab from 'Show Profiles,' select the Prompt for a profile to be used option.

  13. Click Apply.
  14. Click OK.
  15. Open Outlook.
  16. Use the 'Profile Name' drop-down menu, and select the new profile.

  17. Click OK.

After completing the steps, it may take some time to load Outlook 2016 with the new profile, but after it's up and running, if you're no longer experiencing problems, then the issue was related to your old profile, and you should delete it.

Deleting a profile

To delete the old damaged profile, close Outlook, and do the following:

  1. Open Control Panel.
  2. Click on User Accounts.

  3. Click on Mail.

  4. Click the Show Profiles button.

  5. Select the old profile.

  6. Click Remove.

  7. Click Yes to confirm the deletion.

  8. Select the Always use this profile option.

  9. Click Apply.
  10. Click OK.

Wrapping things up

While using Outlook 2016, you may come across some issues that may require specific troubleshooting steps, the instructions on this guide will help anyone to resolve most problems — especially using the Office repair option.

More Windows 10 resources

Profile

For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources:

If when you launch your Microsoft Outlook desktop client on your Windows PC, it is stuck at the Loading Profile stage, then this post may be able to help you.

Outlook Frozen At Loading Profile

I was working on my laptop and needed to open a PDF file. Edge being the default PDF file opener, it suddenly sprang to life and – BAM – the next thiing I saw was the IRQL_NOT_LESS_OR_EQUAL Stop Error screen and my PC restarted. On restart, when I launched Outlook, I found that it would not go beyond the Loading Profile splash screen. After a while I opened it in Safe Mode, but found that one of my email accounts had no email in it and was displaying an empty folder.

This could happen if your personal Outlook .ost or .pst data files have been corrupted and Outlook is thus unable to load your profile. Anyway, if you are facing this issue, here are a few things you could try.

Outlook stuck on Loading Profile

1] Sometimes restarting the PC and relaunching Outlook may just make the problem go away, so do not take this suggestion lightly, but try it at least onec.

2] If it does not help, launch Outlook in Safe Mode and see if you are able to syn that email account. If you are lucky, it may just work! In case you do not know, to launch Outlook in safe mode, simply hold the CTRL key and double clicking on Outlook icon to run it. Or you could Run outlook /safe command.

3] You may want to repair that Outlook email account and see if that helps you. This process will enable network connection, search for the email account settings and log on to the server to confirm that all is fine.

4] If that does not help, reconnect your Outlook client to Outlook.com and see if that resolves the issue. Basically what you need to do is either create a new Profile or remove that email account from Microsoft Outlook and then recreate it, by following the procedure mentioned in that post.

5] Create a system restore point first and then Run regedit to open The Registry Editor. Navigate to the following key:

HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0OutlookProfiles

This key stores your Outlook profile folders. The default Outlook profile is “Outlook.” Right-click on Outlook and delete it.

Hope something helps. If you have any other suggestions, or a freeware tool that can help, please post your comments.

See these posts if you have other Outlook problems:

  1. Troubleshoot Microsoft Outlook problems like freezing, corrupt PST, Profile, Add-in, etc.
TIP: Download this tool to quickly find & fix Windows errors automatically

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